Refund Policy

Returns & Refunds

We want you to be fully satisfied with your purchase. Due to the personalized nature of our products, we can only accept returns or refunds in cases of:

• Manufacturing defects
• Incorrect or damaged items upon arrival

How to Request a Refund

1. Contact us at support@mypetpersonal.com within 30 days of receiving your order.
2. Provide a clear photo of the issue along with your order details.
3. Once approved, we will process a refund or send a replacement item.

Please note that we do not accept returns for items due to personal preference changes or incorrect custom details provided by the customer.